The following is the privacy/security policy for the Baked Artisan Goods website. In this policy, we describe what personal information we collect on our site, how we use it, and your options regarding information we may collect about you. If you have questions about this policy, please feel free to contact us at bakery@bakedartisangoods.com. By using our website, you consent to the collection and use of this information by Bakedartisangoods.com.

Privacy Policy

Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of any personal information entered on this site. Baked Artisan Goods encrypts billing information wherever it is requested. Baked Artisan Goods collects personal information online, including names, postal and e-mail addresses, phone numbers, and billing information. Baked Artisan Goods may also collect business information, some of which could constitute personal information, as well as personal information from individuals acting solely in their business capacity.

Security

We at Baked Artisan Goods understand your concerns about the security of online transactions. Therefore, our site is equipped with the most advanced Secure Socket Layer (SSL) technology available to ensure the privacy of any information you submit through this site. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

How Baked Artisan Goods Uses Personal Information Collected Online

We will use your personal information for the purpose for which it is submitted, such as to reply to your emails, handle your complaints, and process billing and business requests. We may also use your information for marketing or other purposes, but we will not do so without your consent. For example, when entering personal information on our site, you may see a box to indicate you would like to be on a mailing list to receive information from Baked Artisan Goods. Leaving this box checked gives us consent to use your information in this additional way. We do not sell or rent your personal information to third parties. At any time you can add or remove your email address from Baked Artisan Goods by clicking the unsubscribe link from any of our email communications.

Help Us Keep Your Personal Information Accurate

If your personal information changes or you would like to review the personal information we may have on file, please visit the My Account section of our website.

Orders

Anyone can view our Website without entering personal information. To place an order, you must provide contact information (like your name and shipping address) and financial information (like your credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you. You need to create an account to make purchases on our site. Simply add any product(s) to your shopping cart and proceed to checkout. Creating an account helps make future purchases even faster, enables us to quickly address issues, and allows you to view past orders.

The Artisan Market

Baked Artisan Goods owns (and runs completely separately) The Artisan Market, which provides a firm foundation for various business vendors to gather and sell their goods and services at certain times of the year. Vendors may change periodically, and although we make every effort to ensure this list is accurate, there still may be a discrepancy between our site and the actual vendors for a particular market event. We provide a simple signup form on our website which gathers basic information intended to contact the applicant, and this information is gathered/used/stored in strict compliance with this document. We make no guarantee as to the approval of any applicant, but we appreciate each business's interest and will reply as quickly as possible.

SMS (Text) Messages

Upon placing a donation order on the site, the mobile phone number you provide during checkout will be used to text you a delivery update early on the day of your order delivery.  Baked Artisan Goods uses the Twilio professional SMS service to send text messages to each customer the day of their delivery.  To opt out of these messages, you can reply with "STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT." To re-subscribe to SMS delivery reminders at any time, simply reply to the same number with "START, YES, or UNSTOP." This is a FREE service provided by Baked Artisan Goods, but as with any messaging service, additional data and message rates may apply through your mobile service provider. Please refer to your individual mobile plan details for more information.

Surveys & Contests

From time-to-time, our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Links

This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Computer Tracking

Our Websites are not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

Cookies

This site uses cookies. Not just the baked artisan kind, but also a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to retype information you have already entered, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Children’s Privacy

Users of all ages may access and view our Website, but we take children’s privacy very seriously. We do not intentionally solicit, collect or maintain personal information from children under 13, and we ask that parents supervise their children while online. If we learn that personal information was submitted by a child under 13, the information will be deleted from our system promptly.

Updates to Our Policy

As our Website evolves over time or our data handling policies change, we will update this privacy policy and change the effective date. If we make significant changes to our data handling practices, we will make efforts to notify our active customers in other reasonable ways that may include an administrative email.

Problems, Complaints with Baked Artisan Goods Privacy Policy

If you have a complaint about Baked Artisan Goods' compliance with this privacy policy, you may contact us at bakery@bakedartisangoods.com.

Effective as of 07/16/2018